Refund Policy

We want you to be satisfied with JobMason. This policy outlines when and how you can request a refund for your monthly subscription.

All JobMason plans are billed as monthly subscriptions. If you are not satisfied with the Service, you may request a full refund within 7 days of your initial subscription purchase, provided you have generated no more than 3 MasonKits during that period.

After the 7-day window, or if you have generated more than 3 MasonKits, the current billing cycle is non-refundable. You may cancel at any time and continue using the Service with your full plan limits until the end of your current billing period.

Recurring renewals are non-refundable. If you do not wish to be charged for the next billing period, please cancel before your renewal date.

If you upgrade or downgrade your plan, the change takes effect at the start of your next billing cycle. No partial refunds or prorated credits are issued for the remainder of the current cycle when changing plans.

If you experience a technical issue that prevents you from generating, receiving, or downloading your application materials, we will either:

• Re-generate the affected MasonKit without counting it against your monthly limit, or
• Issue a credit or refund at our discretion for the affected period

To request a refund, email us at contact@vantaso.org with the following details:

• Your account email address
• Date of purchase
• Subscription plan (Basic, Pro, or Premium)
• Reason for the refund request

We aim to review and respond to all refund requests within 3 business days. Approved refunds will be processed to your original payment method within 5–10 business days.

Refunds will not be granted in cases where:

• The account was used in violation of our Terms & Conditions
• The refund request is made outside the eligible window
• Usage exceeds the stated MasonKit limits for the refund period
• The request is a duplicate or repeated abuse of the refund policy

We may update this Refund Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this policy or need help with a refund, reach out to us at contact@vantaso.org.